Privacy Policy

1. Information We Collect

ResQ collects information to provide better emergency response services. We collect:

• Personal Information: Name, email, phone number, emergency contacts
• Location Data: GPS coordinates only when SOS is triggered
• Device Information: Device model, OS version, app version
• Crash Data: Accelerometer readings, impact detection patterns

2. How We Use Your Information

• To detect accidents and trigger emergency response
• To share your location with emergency services during an SOS
• To improve our AI crash detection algorithms
• To communicate important safety updates

3. Location & Privacy

We DO NOT track your location 24/7. Location is only accessed when you manually trigger SOS or when the system detects a potential crash. Your location data is never sold or shared with third parties except emergency services during an active emergency.

4. Data Sharing

ResQ shares your data only in these scenarios:

• Emergency Services: When you trigger SOS, we share your location with nearest police, ambulance, or hospital
• Legal Compliance: If required by law enforcement with proper warrant
• With Your Consent: Any other sharing requires your explicit permission

5. Data Security

We implement industry-standard security measures including encryption, secure APIs, and regular security audits. Your data is stored on secure servers with restricted access.

6. Your Rights

• Access your personal data
• Request correction or deletion
• Opt out of non-essential communications
• Export your data

7. Children's Privacy

ResQ is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with data, please contact us.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of any material changes via email or in-app notification.

9. Contact Us

If you have questions about this privacy policy, please contact us at:

• Email: privacy@resq.tech
• Phone: +91 8602334842
• Address: Indore, Madhya Pradesh, India